Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 18:57:04 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you,<div dir="auto">Do i need to order again for my replacement?</div>
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<div>On Fri, Apr 2, 2021, 21:08 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Janice,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We apologies for the inconvenience caused.<br><br>We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. We will accept a return of your item. </div>
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<div dir="ltr">We checked and see that return request is raised for the item . Our collection team will contact you within 3 - 5 working days to collect the  item from you. Once we will receive the item we will process the refund for  the same.<br><br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2338008