Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Apr 2021 17:40:26 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.   Ticket comment <div>
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I really appreciated your concerned about us. Instead of refund can you please send he same good condition items you received?</div>
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<div style="direction: ltr">Thanks &amp; Regards,</div>
<div style="direction: ltr">Aslam</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 3, 2021 9:29:04 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2346643] - Re:  Sorry, we had to cancel part of your order.
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<div dir="ltr">Hi Aslam,</div>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">This order number 9647402718 is not cancelled, during quality check we found out that 5 items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. </div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why these 5 items were cancelled and you received a notification regarding the same items.</div>
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<div dir="ltr">Hope this helps and have a great evening. Stay Safe.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2346643