Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 02 Apr 2021 08:42:22 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hi,
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<div>This is the proofs that my account has been deducted yesterday for 637 AED.</div>
<div>How we can proceed ? </div>
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<div>Have a nice day,</div>
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<div>Justine <br>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzU3MDE1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1ed8HrXfMZWlTRDkuIWiqOdih0cyRqsKr2J7TsZ07Qw"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzU3MDE2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.H7k7uklm7IwaOeDBFvjiVrtuUwlr0mwP_mmylFE9_m4">
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<div>On 2 Apr 2021, at 00:38, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Justine,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 9647136604 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically,
 in this case, as we can the payment was captured again and a new order was placed successfully which is: 9647136663.<br>
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The payment has been captured only once from your account which is for the new successfully placed order.<br>
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Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>
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<div dir="ltr">We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help.</div>
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<div dir="ltr">Thank you for shopping with us and have a great day.Stay Safe.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2338015