Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 19:31:54 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>Hi, 
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<div>- The order number is <span style='color: rgb(31, 33, 35); font-family: ProximaNova, "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 18px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255)'>2001113219</span>
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<div><font color="#1f2123"><span style="caret-color: rgb(31, 33, 35); -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255)"><br>
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<div><font color="#1f2123"><span style="caret-color: rgb(31, 33, 35); -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255)">I
 just provided the screenshots for the invoice and the item I received instead of the white shirt dress.</span></font></div>
<div><font color="#1f2123"><span style="caret-color: rgb(31, 33, 35); -webkit-tap-highlight-color: rgba(0, 0, 0, 0); -webkit-text-size-adjust: 100%; background-color: rgb(255, 255, 255)"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzQ3MTg3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oSoAcpB-Uc3FuhlUIig3WdjXlfiPhy7iOVEI-6trnjg"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzQ3MTg3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.F5SQbuYgoqZNf3sesQRq11EaLvc9QF9ipPRDTk06-AM"><br>
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Thank you,<br>
<div dir="ltr">Rawan A. El Ashry</div>
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<div>On 24 Mar 2021, at 8:17 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Rawan,<br>
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<div><span rel="tempredactor" style="font-size: 14px">Thank you for reaching out us.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from
 our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style="font-size: 14px"><br>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> We request you to please specify your order number and for which item you have received a wrong item along
 with its price so we can further assist you.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>We would also request you to provide us some snapshots of the wrong item you received.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px' dir="ltr"> We look forward to hearing from you.</span></div>
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<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family: -apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2295053