Subject: New Reply Received - Issue with return cancellation after collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 06:24:42 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Issue with return cancellation after collection  Ticket comment <div dir="auto">Hello Team,<div dir="auto"><br></div>
<div dir="auto">Both returns were collected together and i don't know why this happened this time around for one of them. I will wait for a couple of days for your feedback.</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Sushanth</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 31 Mar 2021, 20:56 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sushanth,<br><br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">Regarding order number # 9642774410</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please note, as per the return tracking ID : RP032321001275, we can see that your items has been collected from you on Mar-24-2021. The item is still with the courier and generally it takes 3-5 business days to deliver the items to our warehouse.<br><br>Once we receive the item in our warehouse, After we check your returns, we'll process your refund for the same.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Regarding order number # 9642767522</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2331551