Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 05:04:23 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Product information  Ticket comment <div>
<span style="color:rgb(49,49,49);word-spacing:1px">Good morning I  would like to know if that bag is original as guess bag as I searched on it and couldn’t find it in guess original website, is guess los angules same guess, also if there is warranty for it . Thanks and appreciate your help attached photo by all details I send before put didn’t receive reply,<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNzE3NjEyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4BxKxoBLtob1YsqiACrC2s_Vs2kFeKN8ye3jl5R6Yw8" style="max-width: 100%"></div></span><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 1 Apr 2021 at 4:18 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2233280</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Arunjay Raj Chouhan : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Shreen,<br><br>Thank you for getting in touch with us.<br>​<br>We sincerely apologize for the inconvenience caused to you.<br> <br>We would request you to please provide us with more details about your inquiry with order number so we can further assist you.<br> <br>We look forward to hearing from you.<br> <br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2233280