Subject: New Reply Received - Customer service
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 23:00:57 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Customer service  Ticket comment <br><br><div dir="ltr">
<blockquote>I could see that the same items are sold in your shops ... 9 orders of different items are all in bad conditions? Im sorry but it doesn't make sense .. you can check back the items in my order history</blockquote>And see if they were all in good condition.</div>
<div dir="ltr">Anyways if i can be in touch with any one from customer service via Watsapp or phone i really need to speak with </div>
<div dir="ltr">Waiting to hear from you soon </div>
<div dir="ltr">Thank you</div>
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<div>On 31 Mar 2021, at 19:07, Lifestyle &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Aya,<br><br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you that we checked and see that order number #9644386707 # 9644391715 # 9645182660  is partially canceled.</div>
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<div dir="ltr">We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">The order is not cancelled, during quality check we found out that  those items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order.</div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why these items were cancelled and you received a notification regarding the same items.<br><br>Our delivery partner will call you before delivering these items.<br><br>Hope this helps and have a great evening! Stay Safe!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2331646