Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 11:50:44 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  My Account  Ticket comment <div>
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Such terrible client service you provide</div>
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<div>From: and ali &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, March 31, 2021 11:09:02 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2326893] - My Account
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">????</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> and ali &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 30, 2021 10:10:25 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2326893] - My Account</font>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">????</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> and ali &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 30, 2021 8:43:32 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2326893] - My Account</font>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Yes i obviously understand the process of re setting a password, the problem is i am NOT RECEIVING THE EMAIL ANYWHERE, neither ON THE SPAM OR INBOX</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 30, 2021 8:41:57 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2326893] - My Account</font>
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<div dir="ltr">Hi Andrea,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
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Please simply follow the below steps to reset the password for your account:<br>
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1. Click on "Forgot Password" Link on the login window.</div>
<div>2. Enter your registered email address.</div>
<div>3. Check your registered email inbox/spam folder.</div>
<div>4. Click on the password reset link and change your password.</div>
<div>5. You can login now with your new password</div>
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<div>Please do not hesitate to write back to us if the issue still persists. We will be happy to investigate further.</div>
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<div>We hope this helps and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2326893