Subject: New Reply Received - Re: Return request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 11:29:59 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: Return request  Ticket comment <div dir="ltr">
<div><br></div>Dear tem,<div><br></div>
<div>What do you mean by a non refundable voucher ? I paid 267.01 dhs and you returned 239.86..</div>
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<div>If you need more clarity I can share my statements as well..<br><div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNjg4Nzg0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iBXlo4rilL1jm6s6lBOhov9oZv1gZty6RPcI35gFnfA" alt="image.png" width="881" height="420" style="margin-right: 0px"><br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Mar 30, 2021 at 3:26 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Jomi,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Regarding order number #9641515754</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount AED 178.00 on 3/23/21 and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Regarding order number #9640684159</div>
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<div dir="ltr">We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.<br><br>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Thanks &amp; Regards<br><br><font color="#000000">Jomi Joseph<br>SAP Business One Techno Functional Consultant<br>Dubai, UAE.<br>Mobile:- 00 971-529385926</font><font color="#000000">  </font><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2320711