Subject: New Reply Received - Wrong product delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 31 Mar 2021 03:36:23 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Wrong product delivered   Ticket comment <div dir="auto">Dear centrepoint team,<div dir="auto">Kindly also refund ground shipping charges as well. So that I could order again to buy the product.</div>
<div dir="auto">Thanks</div>
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<div dir="auto">Regards</div>
<div dir="auto">Rahila Adil. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mar 31, 2021 12:46 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<blockquote class="quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Rahila,<br><br>Thank you for reaching out us.<br><br>We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this however, we do not have an exchange option available online at this time. You can return online purchases.<br><br>We checked and see that return request is raised for the item. Our collection team will contact you within 3 - 5 working days to collect the wrong item from you. Once we will receive the item we will process the refund for you to the same payment method.<br><br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team<br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2326334:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2326334