Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 07:51:04 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Hi<div><br></div>
<div>Please find attached the snapshot of the wrong item I have received along with the item which is missing (pair of leggings) from the order.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Mar 28, 2021 at 2:22 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div>Hi Faheema,</div>
<div dir="ltr">
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div>
<span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> a wrong item along with its price so we can further assist you.</span>
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<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr"> We look forward to hearing from you.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> The Support Team</span></div>
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">
<div>Dr. Faheema Khan<br>Assistant Professor</div>
<div>Department of Microbiology and Botany</div>
<div>
<span style="font-size:small">Women students,Medical studies &amp; Science section</span><br>King Saud University<br>P.O Box 22454</div>
<div>Riyadh-11451</div>
<div>K.S.A</div>
<div> </div>
</div></div>
</blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043205812748'>IMG_2177.jpg</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043205812749'>IMG_2178.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2312345