Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Mar 2021 07:40:43 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal">REMINDER # 2.</div>
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<div class="MsoNormal">Greetings,</div>
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<div class="MsoNormal">I regret to inform you that order placed on 08 March 2021 &amp; till date i.e. 17 March 2021, there is no feedback on order. 
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<div class="MsoNormal">Status on the app shows under process.</div>
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<div class="MsoNormal">Could you please inform when I can receive the order.</div>
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<div class="MsoNormal"><b>NOTE: Also, please provide procedure for cancelation the order too.</b></div>
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<div class="MsoNormal">Best regards,</div>
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<b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#4F81BD'>Qazi Syed Nematullah</span></b><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#8C8C8C'></span></b>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#215868">Alfanar Testing &amp; Commissioning (AT&amp;C)</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Tel  : (+966) 92 000 6111   Ext.: 4377</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Mob: (+966) 5029 52522</span></div>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Web:
</span><a href="http://www.alfanar.com/" rel="noreferrer"><b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#E36C0A'>www.alfanar-atc</span></b></a><b><u><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#E36C0A'>.com</span></u></b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#8C8C8C'></span>
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<div>From: Qazi Syed Nematullah <br>
<b>Sent:</b> 24 March, 2021 4:45 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2211125] - Returns</div>
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<div class="MsoNormal">REMINDER # 1.</div>
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<div class="MsoNormal">Greetings,</div>
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<div class="MsoNormal">Your kind feedback is still awaited.</div>
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<div class="MsoNormal">Regards,</div>
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<b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#4F81BD'>Qazi Syed Nematullah</span></b><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#8C8C8C'></span></b>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#215868">Alfanar Testing &amp; Commissioning (AT&amp;C)</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Tel  : (+966) 92 000 6111   Ext.: 4377</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Fax : (+966) 011-4945474</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Mob: (+966) 5029 52522</span></div>
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<span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Web:
</span><a href="http://www.alfanar.com/" rel="noreferrer"><b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#E36C0A'>www.alfanar-atc</span></b></a><b><u><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#E36C0A'>.com</span></u></b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#8C8C8C'></span>
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<span style="font-size:8.0pt;color:#0078D7">CLASSIFICATION: INTERNAL</span>
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<b>From:</b> Qazi Syed Nematullah <br>
<b>Sent:</b> 17 March, 2021 10:08 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2211125] - Returns<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Greetings,</div>
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<div class="MsoNormal">I regret to inform you that order placed on 08 March 2021 &amp; till date i.e. 17 March 2021, there is no feedback on order. 
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<div class="MsoNormal">Status on the app shows under process.</div>
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<div class="MsoNormal">Could you please inform when I can receive the order.</div>
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<div class="MsoNormal"><b>NOTE: Also, please provide procedure for cancelation the order too.</b></div>
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<div class="MsoNormal">Best regards,</div>
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<b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#4F81BD'>Qazi Syed Nematullah</span></b><b><span style='font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#8C8C8C'></span></b>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#215868">Alfanar Testing &amp; Commissioning (AT&amp;C)</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Tel  : (+966) 92 000 6111   Ext.: 4377</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Fax : (+966) 011-4945474</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'>Mob: (+966) 5029 52522</span></div>
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<span style="font-size:8.0pt;color:#0078D7">CLASSIFICATION: INTERNAL</span>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 9 March, 2021 1:54 AM<br>
<b>To:</b> Qazi Syed Nematullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#2211125] - Returns</div>
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<div style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Qazi,</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Thank you for getting in touch with us.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>We sincerely apologize for the inconvenience caused to you.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>We see that you have placed your order number 6281482103 on Mar 8, 2021. We would like to inform that click and collect orders are usually delivered to the stores
 and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Feel free to reach out to us if you need any further assistance.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Your friends,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>The</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> <span style="color:#333333">Support Team</span>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">2211125:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2211125