Subject: New Reply Received - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 20:23:54 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="auto">This is what I'm trying to tell you- NO EMAIL WITH THE PASSWORD CHANGE LINK WAS SENT. NONE! </div>
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<div>On Fri, 26 Mar 2021, 23:54 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Rose,<br><br>Thank you for contacting us.<br><br>
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<div dir="ltr">We are truly sorry to hear that you were not assisted properly by our  concern team. This is surely not the experience we want our customers to have when they shop with us.</div>
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<div dir="ltr">Please be assured as we have forwarded this issue to our concerned team and they are going to make sure that you will not face such issues in  future.</div>
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<div dir="ltr">We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:<br><br>1. Click on "Forgot Password" Link on the login window.<br>2. Enter your registered email address.<br>3. Check your registered email inbox/spam folder.<br>4. Click on the password reset link and change your password.<br>5. You can login now with your new password<br><br>Please do not hesitate to write back to us if the issue still persists. We will be happy to investigate further.<br><br>We hope this helps and have a great day. Stay Safe.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2307583