Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 08:18:48 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div>Good day!</div>
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<div>I want to follow up regarding my refund on the returns last March 3,2021 with a refund return # 100057446 for order 936378639.</div>
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<div>You have stated on your email below that it will only take 2-15 days for the refund but up to this date i am</div>
<div>not receiving any of my refunds.</div>
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<div>An urgent reply on this matter is highly appreciated.</div>
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<div>Thank you</div>
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<div>Aurora Santos<br><table border="0" cellpadding="0" cellspacing="0" width="100%" style="box-sizing: border-box; border-spacing: 0px; padding: 0px; margin: 0px auto; max-width: 620px; color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; -webkit-text-size-adjust: auto; word-wrap: break-word !important"><tbody style="box-sizing: border-box; word-wrap: break-word !important">
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<br><br><span style="box-sizing: border-box; color: rgb(0, 185, 229); word-wrap: break-word !important"><a rel="noreferrer" target="_blank" href="https://www.maxfashion.com/ae/en/my-account/order/9636378639?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=cnc_order_returned_AE_en" style="color: rgb(0, 185, 229); box-sizing: border-box; word-wrap: break-word !important"></a></span>
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<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, March 11, 2021, 12:32 AM, Max &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Aurora,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount AED 179.20 on 3/3/21  and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2222047