Subject: New Reply Received - RE: Your partial cancellation has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Mar 2021 07:47:39 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  RE: Your partial cancellation has been processed  Ticket comment <div dir="auto">out of 39.49 amount i got 17 riyal back .dats why i did not reorder.</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 26/03/2021  02:57  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2303911] - RE: Your partial cancellation has been processed </div>
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<div dir="ltr"><div dir="ltr">Hi Shobha,<br><br>
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<div dir="ltr"><div dir="ltr">Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that 1 item were not in a good condition to be sold and that was the last of their stock hence we took them out of your. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same items.<br><br>Our delivery partner will call you before delivering these items.<br><br>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and i
 s with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br><br>Once the order will return back to warehouse we will process the refund for the same as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2303911