Subject: New Reply Received - Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 23:27:36 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Product information  Ticket comment <div style="direction: ltr">Do i expect someone to come and collect the product or should I dismiss it as it is causing so much mess </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 26 Mar 2021, at 1:33 am, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Sameera,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We understand you were expecting the item to arrive to you in perfect condition, and we feel very sorry that on this instance we could not meet your expectations. </div>
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<div dir="ltr">We do not have an exchange option available online at this time.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount BHD 3.00 on 3/26/21 and the amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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You can contact us through call on  800-6927</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2303875