Subject: New Reply Received - Feedback or suggestions
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 22:37:24 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="ltr">
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I reinstall the app. However, yesterday when using the old version(I presume), I was able to see the free gift that I’ll be getting as free gift for my purchase of Dior perfume, a hand creme if I remember correctly from my memory. Today it’s not showing what
 kind of free gift I’ll be getting. Just want to confirm whether I’ll still be getting my free gift as it was still showed in the webpage that there will be free gift. </div>
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<img id="id-BFF47E5A-A71C-4D11-B18A-A8FB7BA3772F" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNTMxOTE1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uJCCTYD0FBRp8hgLo8LMMZLt5RCGNa7QnIPQpyBslFU" alt="Image.jpeg" style="max-width: 100%">
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, March 25, 2021 10:42:16 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2303940] - Feedback or suggestions
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<div dir="ltr">Hi Say,<br>
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<span>Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>1. Screenshot Of The Issue(If Possible)<br>
2. App Version/Browser Version</div>
<div>3. Android/iOS Version or Browser name</div>
<div>4. Registered email address</div>
<div>5. Country of access </div>
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<div dir="ltr">We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2303940