Subject: New Reply Received - wrong item sent.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 25 Mar 2021 13:23:10 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  wrong item sent.  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
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<img id="a911ac41-31c4-48e4-b13b-dc306b767148" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNTEyMzg4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.IOoYxXIXLa4qLNRmj-VXpXnsdW1k7M-m2iaR00IJUi0" alt="Image" style="max-width: 100%">
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This is the wrong item you sent me instead of fl.ormar lipstick which i bought for 13 aed</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, March 25, 2021 3:22:54 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2295652] - wrong item sent.
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<div dir="ltr">Hi Farheen,</div>
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<div><span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span></div>
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<div><span rel="tempredactor" style="font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span></div>
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<span dir="ltr" rel="tempredactor" style="font-size:14px">We would also request you to provide us some snapshots of the wrong item you received, </span><span rel="tempredactor" dir="ltr" style="font-size:14px">a wrong item along with its price so we can
 further assist you.</span> </div>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> We look forward to hearing from you.</span></div>
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<div><span rel="tempredactor" style="font-size:14px"> Your friends,</span></div>
<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2295652