Subject: Ticket Assigned - Different item received
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 16:26:14 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Different item received  
Greetings CS,
Order #  9644437067
Just now received my parcel from Centrepoint and received totally different Saloon bag than I ordered.
If some item is ordered it means it is chosen among others and still that particular bag is shown as “available”on site. How it can happen that you replace it with something different without informing or taking consent from customers so again they have to go through the hassle to go in store to change or replace item.
Please look into the matter .

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2295695