Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 10:00:25 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div id="yiv0630681828"><div id="yMail_cursorElementTracker_1616579386176">Dear Thanks Your Update Kindly Check in previous Refunds Also &amp; Permotional Code is Not Refunded So Dont <br><br><div id="yiv0630681828ymail_android_signature"><a rel="noreferrer" id="yiv0630681828ymail_android_signature_link" target="_blank" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature">Sent from Yahoo Mail on Android</a></div> <br> <div class="yiv0630681828yqt0425782347" id="yiv0630681828yqt37364"><blockquote style="margin:0 0 20px 0"> <div style="font-family:Roboto, sans-serif;color:#6D00F6"> <div></div>
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<div>On Tue, 23 Mar 2021 at 23:46, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding:10px 0 0 20px;margin:10px 0 0 0;border-left:1px solid #6D00F6"> <div id="yiv0630681828"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div>Hi Waleed,<br><span dir="ltr" style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">​​</span><span dir="ltr" style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"><br>Thank you for reaching out to us and giving us the opportunity to serve you.</span>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">We
apologise for the inconvenience caused.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">The
refund amount of AED 37.26 for order ID 9643402151, has been processed from our
side to your credit card under the transaction ID 18072bea-4e17-47c1-be59-f05c553ebc75.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">**
Noting that your card issuer requires 7-14 additional business days to process
the refund as per the bank norms.</span></div>
<div style="margin:0in 0in 0.0001pt">
<span dir="ltr" style="font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">​</span><br>
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<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Regarding order number #9639398014</span></div>
<div style="margin:0in 0in 0.0001pt">
<span dir="ltr" style="font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">​</span><br>
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<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Once
again, sincere apologies and thank you for your patience.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Feel
free to get in touch with us for further assistance.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)"> </span></div>
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<div><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">Your friends,</span></div>
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<span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">The </span><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">S</span><span style="font-size:10.5pt;font-family:sans-serif, -apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;color:rgb(51, 51, 51)">upport Team</span>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2290710