Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 05:11:45 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">Thank you but i want a refund not credit</div>
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<div>On Mar 24, 2021, at 1:14 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Mona,<br><br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">This order is not cancelled, during quality check we found out that  Juniors Textured Round Neck T-shirt and Pyjama Set was not in a good condition to be sold and that was the last of their stock hence we took them out of your order and refunded you for them.</div>
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<div dir="ltr">As it is an automated process so we have refunded  BHD <span style="white-space:pre" dir="ltr">​</span>3.5 to your online my credit wallet and you can do future purchases from this.</div>
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<div dir="ltr">We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2291789