Subject: Ticket Assigned - return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 22 Mar 2021 18:47:27 +0000

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  return zoheb                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zoheb Bot:  Hi Zoheb ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554600477            10:31 PM, 22nd Mar                     zoheb                    Ik           10:31 PM, 22nd Mar                     zoheb                    Ok           10:31 PM, 22nd Mar                   Arunjay Raj                   Hi zoheb, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           10:31 PM, 22nd Mar                   Arunjay Raj                   How may I help you?           10:31 PM, 22nd Mar                     zoheb                    So i bought a pair of shoes i need to return them i went to your store the system was down i was made to go there for 3 days yet nothing was resolved called the customer care they orderd a pickup from your delievery which was supposed to take 2 to 5 days and today is the end of 5th day and here i am with my shoes and no refund           10:33 PM, 22nd Mar                   Arunjay Raj                   We are sorry for the inconvenience caused to you  kindly share the order id.           10:37 PM, 22nd Mar                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           10:39 PM, 22nd Mar                   Arunjay Raj                   Hi zoheb, I have not received a response from you still, please confirm if we are still connected?           10:43 PM, 22nd Mar                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:46 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2288196