Subject: New Reply Received - Request tabby refund for order 9644014130
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 23:20:20 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Request tabby refund for order 9644014130  Ticket comment <div>Hi Splash team,</div>
<div>Yes now I see the order no. <span style="background-color: rgba(255, 255, 255, 0)">9644014256. </span>
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<div>Thank you &#128591;&#127997; <br><div><br></div>
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<div>On Mar 22, 2021, at 02:59, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div>Hi Anak,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 9644014130 was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 9644014256.<br><br>The payment has been captured only once from your account which is for the new successfully placed order.<br><br>Once this order has been shipped out you will receive an email notification for the same containing the tracking details.</div>
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<div>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2279593