Subject: New Reply Received - FW: Thank you for collecting your order
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 05:27:04 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  FW: Thank you for collecting your order  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style="color:blue;mso-fareast-language:EN-US">Dear Raj,</span></div>
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<div class="MsoNormal"><span style="color:blue;mso-fareast-language:EN-US">Good Morning,</span></div>
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<div class="MsoNormal"><span style="color:blue;mso-fareast-language:EN-US">Many times, I send snap of wrong item but did not get response from you.</span></div>
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<div class="MsoNormal"><span style="color:blue;mso-fareast-language:EN-US">Yesterday I called on your help line and place request for return. Let C what happen.</span></div>
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<div class="MsoNormal"><span style="color:blue;mso-fareast-language:EN-US">Regards,</span></div>
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<div class="MsoNormal"><span style="color:blue;mso-fareast-language:EN-US">Sohail</span></div>
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<div class="MsoNormal"><span style="color:blue;mso-fareast-language:EN-US">056 246 3465</span></div>
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<div>From:<span lang="EN-US"> Max &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, March 21, 2021 2:20 AM<br>
<b>To:</b> Haji Sohail. Shad &lt;[email-masked]&gt;<br>
<b>Subject:</b> FW: Thank you for collecting your order</span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 2169188</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><span class="msoDel"><span>-</span></span>——</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Arunjay Raj Chouhan :
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Sohail,<br>
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Thank you for reaching out us.<br>
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We apologize for the inconvenience you have faced.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to please share the image of the wrong tite which you have recived so we can assist you and we do not have exchnage option available ​now.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We look forward to hearing from you.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2169188