Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Mar 2021 03:19:47 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">sorry for causing you hard time but l would like to cancel it because l ordered the same items again from max,please .Thank you<br><br>Sent from my Huawei phone</div>
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<div>From: Max &lt;[email-masked]&gt;<br>Date: Sun, 21 Mar 2021, 04:24<br>To: [email-masked]<br>Subject: Click &amp; Collect<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2210406</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Arunjay Raj Chouhan : </div>
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<div dir="ltr"><div dir="ltr">Hi Mary ,<br><br>Thank you for your patience.<br>​<br>​We are sorry for the inconvenience caused to you.<br>​<br>We would request you to please share the updated contact number and completed updated address with us, so we convey the same to the courier team, as per tracking courier team mentioned that address is invalid for the order number 9639777706<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2210406