Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 19 Mar 2021 21:35:37 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Remindet</div>
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<div>On Fri, 5 Mar 2021, 09:54 IBR expatriate, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear,</div>
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<div dir="ltr">I returned the order from 16th Feb.2021 so more than 3 weeks and till now there is no refund further .</div>
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<div dir="ltr">Regards</div>
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<div dir="rtl" class="gmail_attr">في الأحد، 28 فبراير 2021 في 5:59 م تمت كتابة ما يلي بواسطة Centrepoint‏ &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>‏&gt;:<br>
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<div dir="ltr">Hi Mohamed,<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6273268432 Please note that the refund has been processed successfully from our side for the SAR 96.00, however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2148519