Subject: New Reply Received - My Account
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 14:52:14 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  My Account  Ticket comment <div>After following the below steps, Still Facing the same issue, Couldn’t able to complete the payment with any of the Debit/Credit card (Find below Attachment),  Please find the below Details and try to fix it ASAP.</div>
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<div><b style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>1. Screenshot Of The Issue(If Possible)</b></div>
<div><font><span style="font-size: 14px">Find the Attachment </span></font></div>
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<div><b style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>2. App Version/Browser Version</b></div>
<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>9.6.7</span></div>
<div><b style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><br></b></div>
<div><b style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>3. Android/iOS Version or Browser name</b></div>
<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>IOS</span></div>
<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><br></span></div>
<div><b style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>4. Registered email address</b></div>
<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>[email-masked]</span></div>
<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'><br></span></div>
<div><b style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>5. Country of access </b></div>
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<font><span style="font-size: 14px">UAE<br></span></font><div>
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<div dir="ltr">Thanks and Regards.</div>
<div dir="ltr">Ijaz Ahamed.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwMjk5MzA4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1E3y-SnROoq4WrI4lPUYYe2wJJmG5GaljNCtZeTK_ik"><br><blockquote></blockquote>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 17 Mar 2021, at 19:57, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Ijaz,<br>
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<span>Thank you for reaching out to us and giving us the opportunity to serve you.<br> </span><br>
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<div>We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.<br><br>
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<div>If the same problem persists, please provide us with the following details so that we can forward it for further assistance:</div>
<div>1. Screenshot Of The Issue(If Possible)<br>2. App Version/Browser Version</div>
<div>3. Android/iOS Version or Browser name</div>
<div>4. Registered email address</div>
<div>5. Country of access </div>
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<div dir="ltr">We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help.</div>
<div> <span> </span>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2254127