Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 18 Mar 2021 03:21:19 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydp684bd862yahoo-style-wrap" style="font-family: times new roman, new york, times, serif; font-size: 16px">
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<div dir="ltr">dear splash </div>
<div dir="ltr">the driver of aramex did not give any slip infarct upon asking if there is anything needed from my or his side he said no, in this situation i as the customer can only wait </div>
<div dir="ltr">i installed aramex app and ny signing it shows 2 returns everyday this app sends me strange messages that sometimes its in abha sometimes its somewhere , please look in to this matter , its quiet unprofessional how aramex deals with customers </div>
<div dir="ltr">i am providing 2 tracking numbers as below</div>
<div>46415733000</div>
<div>46415716955</div>
<div dir="ltr">thanking you and awaiting your expertise on this matter </div>
<div dir="ltr"><br></div>
<div class="ydp684bd862signature"><div style="font-family:new times, serif;font-size:16px">
<span><div style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;background:white"><span style="font-size:12.0pt;font-family:New;color:blue">Mrs. SAIMA ISHAQ</span></div>
<div style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;background:white"><span style="color:blue;font-family:New serif;font-size:12pt">Lecturer,Computer Science
Department</span></div>
<div style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;background:white"><span style="color:blue;font-family:New serif;font-size:12pt">King Khalid
University </span></div>
<div style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal;background:white"><span style="color:blue;font-family:New serif;font-size:12pt">Kingdom Of Saudi
Arabia, Abha</span></div></span><br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, March 18, 2021, 01:11:39 AM GMT+3, Splash &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr"><div dir="ltr">Hi Saima,<br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for the delay in processing of your return however, we request you to please share with us the tracking number or the return slip and the complete item name which you have returned to the courier team which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2262315