Subject: New Reply Received - Important!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Mar 2021 22:53:59 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Important!  Ticket comment <div id="yMail_cursorElementTracker_1615935213347">Hi</div>
<div><br></div>I already went faheel centre point but they said this is incomplete order i didn't take this item return it through online process if this item is complete then i return it and give ur money back now in cash m sorry <div id="yMail_cursorElementTracker_1615934923305"><br></div>
<div id="yMail_cursorElementTracker_1615934923755">Now yesterday your driver came and take incomplete item u send my money back in cash coz i gave cash on delivery if u don't give cash then send it to my money in bank card </div>
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<div id="yMail_cursorElementTracker_1615935030985">I will be very thankful to you if u send it as soon as possible my amount is 3.950kd</div>
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<div id="yMail_cursorElementTracker_1615935041303">Before u did same like this driver take damage item after one month many times i called then u send money back <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 16 Mar 2021 at 9:15 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9871864016"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Shahzad,<br><br>Thank you for shopping with us.<br><br>We are sorry for the inconvenience caused to you.<br><br>We are truly sorry to hear that you received incomplete  items but this is not typical of the experience we offer, and we understand the inconvenience this has caused.<br><br> You can return online purchases through the below three channels:<br> <br>·You can contact our customer support team on 18-00-871 to book a return and to be notified of the refund amount based on our return policy.<br>·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>·You can now drop off your return to any Centrepoint store across the Kuwait.<br> <br>Here’s what you need to do.<br> <br>·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any Centrepoint store in the Kuwait.<br>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br> <br>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div></div></div>

	

</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2237205