Subject: New Reply Received - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Mar 2021 19:47:46 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Shukran  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
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Dwar Team Shukran,</div>
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<span>i have booked attached order in my sister mobile order #<span> </span><a style="" rel="noreferrer">6280870153</a><span> </span>on 06 March 2021 Total SAR 699. order snap attached. </span>
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When i tried to link it to my shukran card no. 1700 0001 5801 7306 but it locked due to OTP delayed multiple times.</div>
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<span>Please help book my order to shukran. in case of any question please call on<span> </span><a style="" rel="noreferrer">0531007992.</a><span> </span>I tried calling on toll free number but it doesnt go through. i need help</span>
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Thanks,</div>
<div dir="auto" style="background-color: rgb(255, 255, 255); color: rgb(33, 33, 33)">
Raza Khan</div>
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<span><a style="" rel="noreferrer">0531007992</a></span>
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<div>From: Raza Khan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 16, 2021 10:45:57 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2219657] - Shukran
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Dwar Team Shukran,</div>
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i have booked attached order in my sister mobile order # 6280870153 on 06 March 2021 Total SAR 699. order snap attached. </div>
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255); text-align:left">
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">When i tried to link it to my shukran card no. 1700 0001 5801 7306 but it locked due to OTP delayed multiple times.</div>
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255); text-align:left">
Please help book my order to shukran. in case of any question please call on 0531007992. I tried calling on toll free number but it doesnt go through. i need help</div>
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Thanks,</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Raza Khan</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">0531007992</div>
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<strong>From:</strong> Max &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Thursday, March 11, 2021, 10:49 PM<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#2219657] - Shukran<br>
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<div dir="ltr">Hi Raza,<br>
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Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr"> We checked and did not locate any account related to the email id
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>
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<div dir="ltr">If you face any issue while linking your Shukran account then please contact the Shukran support team on 800–SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2219657