Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Mar 2021 03:45:29 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<br><br>I didn't receive any tracking slip. Both returns were handed over together. </div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Mon, Mar 15, 2021, 2:00 AM<br>To: [email-masked]<br>Subject: Re: [#2233706] - Returns<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div>Hi Meena,</div>
<div><br></div>
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<div dir="ltr"><div dir="ltr">
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">We
apologise for the inconvenience caused.</span></div>
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<span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">​</span><br>
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<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">Regarding Order number 9635958803</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">The
refund amount of AED 91.2 for order ID 9635958803, has been processed from our
side to your credit card under the transaction ID 0547f1d8-f92a-4aef-98b8-74fb69fe5462.</span></div>
<div style="margin:0in 0in 0.0001pt">
<span dir="ltr" style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">​</span><br>
</div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">Regarding Order number 9637670187</span></div>
<div style="margin:0in 0in 0.0001pt">
<span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">​</span><br>
</div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">We sincerely apologize for the delay in processing of your return however, we request you to please share with us the tracking number or the return slip which the courier may have handed over to you at the time of collecting the items from you so that we can further investigate this and help you receive your refund asap.<br><br>We are looking forward to hear from you soon. Thank you for your help<br><br></span></div>
<div style="margin:0in 0in 0.0001pt">
<span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr"> </span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )" dir="ltr">Feel
free to get in touch with us for further assistance.</span>
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<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )"> </span></div>
<div style="margin:0in 0in 0.0001pt">
<div><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">Your friends,</span></div>
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<span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">The </span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">S</span><span style="font-size:10.5pt;font-family:'segoe ui' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;color:rgb( 51 , 51 , 51 )">upport Team</span>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2233706:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2233706