Subject: New Reply Received - Order 6266738584
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 16:04:54 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Order 6266738584  Ticket comment <div dir="auto">
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<div dir="auto">Again this is my iban and all my information.. Thank you </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Mar 13, 2021, 15:20 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2040067</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2040067<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Nikhil Bishnoi : </div>
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<div dir="ltr">Hi Saheba,<br><br>Thank you for reaching out to us with your concern.<br><br>Please accept our sin​cere apologies for the late response.</div>
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<div dir="ltr">We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
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<div dir="ltr">We have heard from our Finance Team, that the bank account number and the IBAN is wrong, as the funds are getting rejected. We would request you to please provide us the correct details.</div>
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<div dir="ltr">We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043201318087'>IMG_20200227_124641.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2040067