Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Mar 2021 02:22:22 +0000

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hi 
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<div>Ok so please make a refund for the 3 items that you canceled direct to my bank account not center point card. </div>
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<div>Two items i’m not satisfied with one of them is not working and the other wasn’t described well I thought i will get the set and end up receiving one only I already make a request about it please check.</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 13 Mar 2021, at 3:44 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Sara,</div>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">This order is not cancelled, during quality check we found out that 3 items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them. </div>
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<div dir="ltr">We will not be happy either if you receive bad items in your order, this is the reason why these 3 items were cancelled and you received a notification regarding the same items.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2226502