Subject: Ticket Assigned - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 12:43:25 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation User                    Hello           04:20 PM, 17th Feb                   Bot                   Hi again!           04:20 PM, 17th Feb                     User                    I have made an Order #9635481641           04:21 PM, 17th Feb                     User                    I received all items EXCEPT my baby stroller “Cam modular deco travel system”           04:22 PM, 17th Feb                     User                    That I have already paid for by visa card           04:22 PM, 17th Feb                     User                    So when will I receive it?           04:23 PM, 17th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           04:29 PM, 17th Feb                     User                    Can plz check what was wrong with my order and why I did not get my stroller           04:30 PM, 17th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           04:33 PM, 17th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:33 PM, 17th Feb                     User                    Thank you for your efforts           04:35 PM, 17th Feb                     User                    so I can expect to get this item soon?           04:35 PM, 17th Feb                   Arunjay Raj                   Please be assure we will update you as soon as possible.           04:39 PM, 17th Feb                   Arunjay Raj                   Is there anything else may I assist you?           04:39 PM, 17th Feb                     User                    No thank you, I’ll be waiting for your reply           04:40 PM, 17th Feb                   Arunjay Raj                   You're welcome.           04:42 PM, 17th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:43 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2116136