Subject: Ticket Assigned - Conversation with Chanting Apple
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 12:26:44 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chanting Apple Chanting Apple                    Hi..what's the status of my concern           03:43 PM, 17th Feb                     Chanting Apple                    It has been 4 days now           03:43 PM, 17th Feb                     Chanting Apple                    Last I spoke to Fatma and she told it will take 2-3 days           03:44 PM, 17th Feb                     Chanting Apple                    And I am still waiting           03:44 PM, 17th Feb                     Chanting Apple                    Please let me know whom I should contact directly so that this can be resolved ...I am tired of following up again and again           03:45 PM, 17th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           03:49 PM, 17th Feb                     Cha
 nting Apple                    Hi Arunjay,           03:49 PM, 17th Feb                     Chanting Apple                    My concern is still not resolved           03:50 PM, 17th Feb                     Chanting Apple                    It's been almost a week now           03:50 PM, 17th Feb                     Chanting Apple                    What should I do now           03:50 PM, 17th Feb                     Chanting Apple                    ??           03:53 PM, 17th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           03:56 PM, 17th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           03:56 PM, 17th Feb                   Arunjay Raj                   Thank you for your patience.           03:59 PM, 17th Feb                   Arunjay Raj                   We request you to please elaborate your concern.           03:59 PM, 17th Feb                   Ar
 unjay Raj                   and share the order number           04:00 PM, 17th Feb                     Chanting Apple                    9634530479           04:00 PM, 17th Feb                     Chanting Apple                    I have not received my order as of now           04:01 PM, 17th Feb                     Chanting Apple                    But I got the message on 12th Feb saying the order is delivered           04:01 PM, 17th Feb                     Chanting Apple                    I spoke to customer car, wrote mail and online chat with so many people including you           04:02 PM, 17th Feb                     Chanting Apple                    Repeating the same concern again and again           04:02 PM, 17th Feb                     Chanting Apple                    I don't know why is it taking so long to be resolved           04:03 PM, 17th Feb                     Chanting Apple                    You can tell me whom should I contact directly so that my
  problem can be resolved           04:04 PM, 17th Feb                   Arunjay Raj                   please accept our sincere apologies.           04:04 PM, 17th Feb                   Arunjay Raj                   Please allow us moment.           04:05 PM, 17th Feb                     Chanting Apple                    I have already paid for the items which is not delivered as yet...I need my refund right away           04:05 PM, 17th Feb                   Arunjay Raj                   Thank you for your patience.           04:06 PM, 17th Feb                   Arunjay Raj                   As we checked and see that our team has escalated this concern for you and we are working  it to fix this for you.           04:07 PM, 17th Feb                     Chanting Apple                    It's been soamy days now           04:08 PM, 17th Feb                     Chanting Apple                    Amy*           04:08 PM, 17th Feb                     Chanting Apple               
      Almost a week           04:08 PM, 17th Feb                     Chanting Apple                    How long do I have to wait           04:08 PM, 17th Feb                     Chanting Apple                    I already told that I am expecting my baby anytime soon ...so this is urgent           04:09 PM, 17th Feb                     Chanting Apple                    This is ridiculous.. seriously           04:09 PM, 17th Feb                   Arunjay Raj                   Please allow us time we are working ton it and we will update you for the same.           04:13 PM, 17th Feb                     Chanting Apple                    When will I get the update?           04:15 PM, 17th Feb                     Chanting Apple                    Howuch time do uou still need?           04:15 PM, 17th Feb                     Chanting Apple                    Do I need to complain to higher management or on social media?           04:16 PM, 17th Feb                     Chanting 
 Apple                    As this is not done and not expected           04:16 PM, 17th Feb                   Arunjay Raj                   Please accept our apology we do understand the inconvenience caused to you.           04:19 PM, 17th Feb                   Arunjay Raj                   We  request you to please allow us time as our team is working on it.           04:20 PM, 17th Feb                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           04:23 PM, 17th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:26 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2116038