Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 12:17:31 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:50 PM, 17th Feb                     User                    I receive this message this morning but no idea when to expect the delivery           03:50 PM, 17th Feb                     User                    Items from Order# 4535969742 AWB FP0217211000234 are out for delivery today, please be available to receive it.           03:51 PM, 17th Feb                     User                    Track it https://maxfashion.app.link/B3SBwPpyWdb           03:51 PM, 17th Feb                     User                    It does not give a time           03:51 PM, 17th Feb                     User                    can you help?           03:51 PM, 17th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           03:55 PM, 17th 
 Feb                     User                    Thanks           03:56 PM, 17th Feb                     User                    Do you know what time I can expect the delivery?           03:56 PM, 17th Feb                   Arunjay Raj                   As we checked and see that  your order is out for delivery and our courier team will contact you regarding delivery.           03:58 PM, 17th Feb                     User                    Ok but what time can I expect it           03:59 PM, 17th Feb                     User                    because what if I need to leave the house and I miss it?           03:59 PM, 17th Feb                     User                    Is there a contact number for the courier?           03:59 PM, 17th Feb                   Arunjay Raj                   We sorry to inform that we do not have contact number, but our courier team will contact you regarding delivery and you can inform them about your convenient time.           04:03 PM, 17th 
 Feb                     User                    Well they have told me to be free the whole day today           04:05 PM, 17th Feb                     User                    which is not helpful           04:05 PM, 17th Feb                     User                    what if it does not come today?           04:05 PM, 17th Feb                   Arunjay Raj                   We assure you that our delivery partner will contact you regarding delivery of the order.           04:10 PM, 17th Feb                   Arunjay Raj                   Is there anything else may I assist you?           04:13 PM, 17th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:17 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2115981