Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 12:01:49 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:38 PM, 17th Feb                     User                    Your refund for order 7429110522 is on its way & will be credited in 5-7 business days. Please check your email for more details.           03:38 PM, 17th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           03:39 PM, 17th Feb                     User                    I received this message on 3/2. And i can see it in my account that i have credit voucher but When i make checkout  icant see the voucher to apply           03:40 PM, 17th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           03:40 PM, 17th Feb                     User                    And uninstall the app and Again download  
          03:41 PM, 17th Feb                     User                    and it come same thing  and even from the website           03:41 PM, 17th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           03:46 PM, 17th Feb                     User                    Ok           03:47 PM, 17th Feb                   Arunjay Raj                   We would like to inform you that we have processed the refund of amount BHD 4.5 in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           03:47 PM, 17th Feb                   Arunjay Raj                   Is there anything else may I assist you?           03:49 PM, 17th Feb                     User                    Step 5 not there           03:49 PM, 17th F
 eb                     User                    Now ok           03:51 PM, 17th Feb                     User                    Thank you           03:51 PM, 17th Feb                   Arunjay Raj                   Click on the check out page you will get the option to pay through my credit wallet.           03:55 PM, 17th Feb                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           03:58 PM, 17th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:01 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2115879