Subject: Ticket Assigned - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 16:17:57 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation Roasting Blueberry                    Hi           07:53 PM, 16th Feb                     Roasting Blueberry                    Hello           07:58 PM, 16th Feb                   Bot                   أهلا مرة أخرى!           07:58 PM, 16th Feb                     Roasting Blueberry                    Hello           07:59 PM, 16th Feb                   Bot                   أهلا مرة أخرى!           07:59 PM, 16th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           08:01 PM, 16th Feb                     Roasting Blueberry                    Ok           08:03 PM, 16th Feb                     Roasting Blueberry                    There is return raised two weeks back           08:03 PM, 16th Feb                     Roasting Blueberry                    And the collection not done till now           08:03 PM, 16th Feb                     Roasting Blueberry                    1000497117 is the request           08:05 PM, 16th Feb                     Roasting Blueberry                    9631322008 is the order           08:06 PM, 16th Feb                     Roasting Blueberry                    Can you please check it and make the arrangements to collect it           08:07 PM, 16th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           08:07 PM, 16th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           08:07 PM, 16th Feb                   Arunjay Raj                   Thank you for your patience.           08:12 PM, 16th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:15 PM, 16th Feb                   Arunjay Raj                   Is there anything else may I assist you?           08:15 PM, 16th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:17 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111986