Subject: Ticket Assigned - need escalation
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 15:59:19 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  need escalation Roasting Bottle                    order #9635070494           07:25 PM, 16th Feb                     Roasting Bottle                    it is very disappointed that you delivered wrong item again           07:27 PM, 16th Feb                     Roasting Bottle                    if you dont have the product, cancel it staite away           07:28 PM, 16th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           07:28 PM, 16th Feb                     Roasting Bottle                    dont make fool us           07:28 PM, 16th Feb                     Roasting Bottle                    u can see the history           07:28 PM, 16th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           07:29 PM, 16th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           07:29 PM, 16th Feb                     Roasting Bottle                    this is very poor service i have never had before           07:30 PM, 16th Feb                     Roasting Bottle                    with any other retail shops           07:31 PM, 16th Feb                   Arunjay Raj                   Please accept our sincere apologies.           07:37 PM, 16th Feb                     Roasting Bottle                    no this is someone irresponsible work           07:37 PM, 16th Feb                     Roasting Bottle                    one mistake acceptable           07:38 PM, 16th Feb                     Roasting Bottle                    same mistake repeating again           07:38 PM, 16th Feb                     Roasting Bottle                    there is no space to ask apology           07:38 PM, 16th Feb                   Arunjay Raj                   We will share the feedback to our concern team.           07:38 PM, 16th Feb                     Roasting Bottle                    i will rate you this incident in website           07:40 PM, 16th Feb                     Roasting Bottle                    that only i can do           07:40 PM, 16th Feb                     Roasting Bottle                    please do my refund at the ealiest           07:43 PM, 16th Feb                   Arunjay Raj                   We request you to please place s fresh order and  we will be happy to complete it for you.           07:43 PM, 16th Feb                     Roasting Bottle                    i brought it already from other shop           07:44 PM, 16th Feb                     Roasting Bottle                    i have 1 retunred request earlier           07:45 PM, 16th Feb                     Roasting Bottle                    please do this properly           07:45 PM, 16th Feb                   Arunjay Raj                   We have processed the refund for you.           07:45 PM, 16th Feb                     Roasting Bottle                    Return for Cars Printed 3-Wheel Scooter   of order 9634619276 is confirmed. Our courier partner will get in touch with you & pick up your return in 2-5 days.           07:45 PM, 16th Feb                   Arunjay Raj                   It will take 2 - 14 days to reflect in your account as per bank norms           07:46 PM, 16th Feb                     Roasting Bottle                    above is earlier happend           07:46 PM, 16th Feb                     Roasting Bottle                    i am taking about earlier returned request           07:46 PM, 16th Feb                     Roasting Bottle                    Return for Cars Printed 3-Wheel Scooter    of order 9634619276 is confirmed. Our courier partner will get in touch with you & pick up your return in 2-5 days           07:48 PM, 16th Feb                     Roasting Bottle                    you can see above msg i have received           07:48 PM, 16th Feb                     Roasting Bottle                    for retuned that you deliver wrong item earlier           07:49 PM, 16th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:54 PM, 16th Feb                   Arunjay Raj                   Is there anything else may I assist you?           07:54 PM, 16th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:58 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111892