Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 10:49:01 +0000 (UTC)

Hi Arunjay Raj Chouhan,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear sir/madam,</div>
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<div>I would like to apologize once again. I did find the<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Wax Lyrical Summer Scents English Lavender Jar Candle (7x7x8 cms)</span><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> </span> wrapped up separately and had unnoticed it earlier. </div>
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<div>I am very sorry for the inconvenience I may have caused. Thank you for your understanding and high standards and always a pleasure dealing people with high expertise such as yourself, thank you.</div>
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<div>Best regards, </div>
<div>Waleed Yasawy</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MzAyNzQ0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1jHZG7Vy57QTueDhNSwc4hizH1qgxSClTG2v59QJ6eM"> </div>
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<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 14 Feb 2021, at 11:51 AM, Waleed Yasawy &lt;[email-masked]&gt; wrote:<br><br>
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<div style="direction: ltr">Dear sir,</div>
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<div style="direction: ltr">Once again, I have rechecked with the members of my family but have said that only 1 box of a 50 piece dinner set had arrived and I contacted the delivery person and he said that is all that was given to him for delivery. </div>
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<div style="direction: ltr">I am sorry for troubling you but I am still missing a<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> Wax Lyrical Summer Scents English Lavender Jar Candle (7x7x8 cms)</span><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'> </span> and would appreciate if you can assist me in obtaining it.</div>
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<div style="direction: ltr">Appreciate your cooperation,</div>
<div style="direction: ltr">Waleed Yasawy</div>
<div style="direction: ltr">0567112354</div>
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<div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 13 Feb 2021, at 9:33 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Waleed,<br><br>Thank you for getting in touch with us.<br><br>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">After checking your order, we found out that your order has been delivered completely, including Wax Lyrical Summer Scents English Lavender Jar Candle .</div>
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<div>If you still believe that the item is missing please contact us again.</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2092018