Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 08:00:57 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi Good day           11:35 AM, 16th Feb                     User                    My name is Charie I have a concern regarding with order number 9635273581 they have delivered yesterday aside from 1 item which is juniors lorenzo travel system may I know what happened why it was not delivered all together?           11:37 AM, 16th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           11:40 AM, 16th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.  Please allow us moment to check it for you.           11:41 AM, 16th Feb                     User                    Thanks           11:42 AM, 16th Feb                   Arunjay Raj                   Thank you for your patience.           11:46 AM, 16th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:46 AM, 16th Feb                     User                    May I know what happened or? Or it will be delivered separately           11:47 AM, 16th Feb                     User                    In the application it shows my order has been delivered but I haven’t received all the items           11:48 AM, 16th Feb                   Arunjay Raj                   Please allow us 24 to 48 hours, so we can check and fix this issue for you.           11:53 AM, 16th Feb                     User                    Please contact me +971544339019           11:54 AM, 16th Feb                   Arunjay Raj                   Thank you for sharing your contact number.           11:56 AM, 16th Feb                   Arunjay Raj                   Is there anything else may I assist you?           11:56 AM, 16th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:00 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2108756