Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 13:45:47 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:29 PM, 15th Feb                     User                    My previous order I got the wrong item.. I have order full sleeves but I got short sleeves shirt           05:30 PM, 15th Feb                     User                    This is the second time it happened           05:30 PM, 15th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           05:31 PM, 15th Feb                     User                    Hi           05:34 PM, 15th Feb                   Arunjay Raj                   We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.  We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you. ​ We would also request you to provide us some snapshots of the wrong item you received.           05:37 PM, 15th Feb                     User                    Sure I’ll do           05:38 PM, 15th Feb                     User                    Right now I am on my way I’ll send it after 45 mins           05:39 PM, 15th Feb                   Arunjay Raj                   Thank you for your confirmation.           05:43 PM, 15th Feb                   Arunjay Raj                   Is there anything else may I assist you?           05:43 PM, 15th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:45 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2105520