Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 12:55:41 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:35 PM, 15th Feb                     User                    If i have paid through shukran how long will it take to get a refund as shukran points ?           04:36 PM, 15th Feb                     User                    They have taken the item back today from my house today           04:36 PM, 15th Feb                     User                    So when will I get the shukran points back in my account           04:37 PM, 15th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           04:38 PM, 15th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           04:38 PM, 15th Feb                   Arunjay Raj                   kindly share the order id.           04:
 39 PM, 15th Feb                     User                    7433983492           04:39 PM, 15th Feb                     User                    Hello?           04:41 PM, 15th Feb                   Arunjay Raj                   Thank you for sharing order number.           04:45 PM, 15th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           04:45 PM, 15th Feb                   Arunjay Raj                   Thank you for your patience.           04:48 PM, 15th Feb                   Arunjay Raj                   Please note, as per the return tracking ID : 45447733380,we can see that your items has been collected from you on 15 Feb 2021. The item is still with the courier and generally it takes 3-5 business days to deliver the items to our warehouse.  Once we receive the item in our warehouse, After we check your returns, we'll process your refund.           04:49 PM, 15th Feb                   Arunjay Raj                   I
 s there anything else may I assist you?           04:49 PM, 15th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:55 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2105146