Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 12:12:42 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:59 PM, 15th Feb                     User                    I had placed an order yesterday.           04:00 PM, 15th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           04:01 PM, 15th Feb                     User                    The order no was 9635505717           04:01 PM, 15th Feb                     User                    In the message it stated that you will notify me when my order is ready but till now i didnt get any notification!           04:02 PM, 15th Feb                     User                    Can you please tell when my order will be ready?           04:03 PM, 15th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.  Please allow us moment to check it for you.           04:06 PM, 15th Feb                   Arunjay Raj                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           04:06 PM, 15th Feb                   Arunjay Raj                   Is there anything else may I assist you?           04:09 PM, 15th Feb                     User                    No thank you           04:09 PM, 15th Feb                   Arunjay Raj                   You're welcome.           04:12 PM, 15th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:12 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2104862