Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 10:29:51 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi looking to see where my order is ?           01:58 PM, 14th Feb                     User                    9635053683           02:00 PM, 14th Feb                     User                    ?           02:06 PM, 14th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. I will be happy to help you.           02:08 PM, 14th Feb                     User                    Great           02:10 PM, 14th Feb                     User                    Please inform me where is the order that was supposed to be delivered yesterday           02:10 PM, 14th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           02:13 PM, 14th Feb                   Arunjay Raj                   We checked ands ee that our delivery partner tried to contact you on +971501496203 regarding delivery but there is no response from your end.           02:14 PM, 14th Feb                     User                    There was no call from your end           02:15 PM, 14th Feb                     User                    My Etisalat record shows this           02:15 PM, 14th Feb                     User                    The item should if been left at the door or given to security and there was no call from the delivery person when he arrived           02:15 PM, 14th Feb                     User                    Your delivery partner texted saying that they couldn't deliver the item and that was it.......           02:16 PM, 14th Feb                     User                    The delivery should be rescheduled for today from your end           02:16 PM, 14th Feb                   Arunjay Raj                   Our delivery partner will attempt another delivery for you.           02:19 PM, 14th Feb                     User                    Today please           02:20 PM, 14th Feb                     User                    And the driver should call me           02:20 PM, 14th Feb                     User                    Other wise what's the point of giving the number to your team           02:21 PM, 14th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:25 PM, 14th Feb                   Arunjay Raj                   Is there anything else may I assist you?           02:27 PM, 14th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:29 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2098722