Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 09:09:29 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Yes           12:33 PM, 14th Feb                     User                    When is my order going to come           12:33 PM, 14th Feb                     User                    ?????           12:33 PM, 14th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           12:33 PM, 14th Feb                   Arunjay Raj                   kindly share the order id.           12:34 PM, 14th Feb                     User                    When is my order going to arrive           12:34 PM, 14th Feb                     User                    9634604380           12:36 PM, 14th Feb                   Arunjay Raj                   Thank you for sharing order number.           12:37 PM, 14th Feb                     User                    When is th
 e order gonna come???           12:38 PM, 14th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           12:38 PM, 14th Feb                     User                    I ordered from 4 days           12:38 PM, 14th Feb                   Arunjay Raj                   Thank you for your patience.           12:39 PM, 14th Feb                   Arunjay Raj                   Your order ID  9634604380 is now ready for collection.           12:39 PM, 14th Feb                   Arunjay Raj                   Kindly make sure to have your Emirates ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           12:39 PM, 14th Feb                     User                    I want the order to come to the house           12:40 PM, 14th Feb                     User                    Put my address in the account           12:40 PM, 14th Feb     
                 User                    I payed for cash on delivery           12:43 PM, 14th Feb                   Arunjay Raj                   We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           12:43 PM, 14th Feb                     User                    Where can I collect my order           12:45 PM, 14th Feb                     User                    Wich branch           12:46 PM, 14th Feb                     User                    ????????????????????????           12:49 PM, 14th Feb                   Arunjay Raj                   You have selected this store for the collection  Al Wahda Mall, 2nd floor, United Arab Emirates (AE)  AE-AZ 97124437000 Airport Road AXD Abu Dhabi           12:50 PM, 14th Feb                     User                    I am in ras alkayma           12:50 PM, 14th Feb  
                    User                    Can I c           12:51 PM, 14th Feb                     User                    0           12:51 PM, 14th Feb                     User                    Can I change th order clothes place           12:51 PM, 14th Feb                     User                    Can I cancel the order           12:52 PM, 14th Feb                     User                    Please           12:55 PM, 14th Feb                   Arunjay Raj                   As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.           12:59 PM, 14th Feb                   Arunjay Raj                   The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4-15 days.           12:59 PM, 14th Feb                     User                    OK           01:02 PM, 14th Feb                   Arunjay Raj     
               Is there anything else may I assist you?           01:05 PM, 14th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:09 PM, 14th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2098196