Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 12:00:25 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:36 PM, 13th Feb                     User                    https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Feeding/Breast-Feeding/BABYSHOP-Tommee-Tippee-Manual-Breast-Pump-and-Free-Disposable-Breast-Pads/p/162894583           03:37 PM, 13th Feb                     User                    I wanted to ask about this product.           03:37 PM, 13th Feb                     User                    Does this product includes closer to nature feeding bottle and teet as well?           03:37 PM, 13th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           03:43 PM, 13th Feb                     User                    I have posted my question above, about a product.           03:44 PM, 13th Feb                     User                    https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Feeding/Breast-Feeding/BABYSHOP-Tommee-Tippee-Manual-Breast-Pump-and-Free-Disposable-Breast-Pads/p/162894583           03:44 PM, 13th Feb                     User                    Does this product includes closer to nature feeding bottle and teet as well?           03:44 PM, 13th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           03:48 PM, 13th Feb                     User                    Sure           03:49 PM, 13th Feb                   Arunjay Raj                   Please elaborate your concern.           03:53 PM, 13th Feb                     User                    It is not mentioned in the description if closer to nature bottle (shown in the pic) and teet (not shown in the pic) are included in the package with the manual pump or not?           03:54 PM, 13th Feb                     User                    On most of the other websites, this manual pump has bottle and teet with it.           03:55 PM, 13th Feb                     User                    So just want to confirm that is the case and these accessories are there in this package.           03:55 PM, 13th Feb                   Arunjay Raj                   We will escalate this concern to the relevant team for you regarding the product description.           03:57 PM, 13th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:57 PM, 13th Feb                   Arunjay Raj                   Is there anything else may I assist you?           03:58 PM, 13th Feb                   Arunjay Raj                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:00 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2094420