Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 11:56:12 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello,           03:30 PM, 13th Feb                     User                    I’m trying to make an order for delivery but the app wouldn’t allow me to choose a city           03:30 PM, 13th Feb                     User                    Therefor, I can’t complete the order           03:30 PM, 13th Feb                     User                    What can I do?           03:30 PM, 13th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           03:31 PM, 13th Feb                     User                    I’m trying to make an order for delivery but the app wouldn’t allow me to choose a city  Therefor, I can’t complete the order.  What can I do?           03:32 PM, 13th Feb                     User                    ?           03:34 PM, 13th Feb                   Arunjay Raj                   Please select the correct city if your city is not showing in the list ,then delivery is not availble for that city.           03:34 PM, 13th Feb                     User                    There is no list           03:34 PM, 13th Feb                     User                    It doesn’t show           03:35 PM, 13th Feb                     User                    There’s an error in the app           03:35 PM, 13th Feb                   Arunjay Raj                   We request you to please share the screenshot so we cancheck and investigate for you.           03:37 PM, 13th Feb                     User                             03:38 PM, 13th Feb                   Arunjay Raj                   Thank you for sharing image.           03:42 PM, 13th Feb                   Arunjay Raj                   Please let us know while clickingin drop down menu, list of the city is not appearing.           03:43 PM, 13th Feb                     User                    Nothing shows           03:45 PM, 13th Feb                     User                    The list is not there           03:46 PM, 13th Feb                   Arunjay Raj                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           03:49 PM, 13th Feb                     User                    I tried on two different mobiles. It is still the same.           03:50 PM, 13th Feb                     User                    The issue isn’t within the phone           03:50 PM, 13th Feb                   Arunjay Raj                   We are sorry for the trouble you had.           03:53 PM, 13th Feb                   Arunjay Raj                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:54 PM, 13th Feb                   Arunjay Raj                   Is there anything else may I assist you?           03:54 PM, 13th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:55 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2094394