Subject: Ticket Assigned - Conversation with Funny Basketball
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 11:03:25 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Funny Basketball Funny Basketball                    Hi           02:24 PM, 13th Feb                     Funny Basketball                    i tried to order yesterday and there was an error from ur side           02:25 PM, 13th Feb                     Funny Basketball                    the order didnt go through there was an error from ur side bit the amount of aed 209.10 was debited from my account           02:26 PM, 13th Feb                     Funny Basketball                    i need an email saying that the order didnt go through from ur side in order for my bank to unblock it its on hold           02:26 PM, 13th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           02:26 PM, 13th Feb                     Funny Basketball                    read the above p
 lease           02:27 PM, 13th Feb                     Funny Basketball                    an amount of 209.10 was debited from my account and the order was NOT placed           02:27 PM, 13th Feb                     Funny Basketball                             02:28 PM, 13th Feb                     Funny Basketball                    I was told to send the bank statement to [email-masked] BUT the bank told me that it wont show because its on hold. So how can we fix this i need my money back           02:29 PM, 13th Feb                     Funny Basketball                             02:30 PM, 13th Feb                     Funny Basketball                    Hello           02:32 PM, 13th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           02:35 PM, 13th Feb                     Funny Basketball                    I just need a solution           02:35 PM, 13th Feb                   Arunjay Raj            
        kindly share the order id.           02:35 PM, 13th Feb                     Funny Basketball                    i had to choose the tabby payment option in order to not pay by credit card again           02:36 PM, 13th Feb                   Arunjay Raj                   We sincerly apologise for the inconvenience caused to you.           02:38 PM, 13th Feb                     Funny Basketball                    omg there is NO ORDER PLACED just mobey credited from my bank account           02:39 PM, 13th Feb                   Arunjay Raj                   Please share the order id so we we can check it for you.           02:42 PM, 13th Feb                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           02:45 PM, 13th Feb                     Funny Basketball                    Yea           02:45 PM, 13th Feb                     Funny Basketball                    HOW MA Y TIMES DO I HAVE TO SAY THERE WAS NO OR
 DER PLACED??????           02:46 PM, 13th Feb                     Funny Basketball                    looook           02:46 PM, 13th Feb                     Funny Basketball                    h           02:46 PM, 13th Feb                   Arunjay Raj                   We request you to please place the order by selecting different payment method.           02:50 PM, 13th Feb                     Funny Basketball                    I wont waste my money on baby store again           02:50 PM, 13th Feb                     Funny Basketball                    why do u want me to place an order again?           02:50 PM, 13th Feb                     Funny Basketball                    Type ur reason           02:50 PM, 13th Feb                   Arunjay Raj                   We are sorry for the troubl you had regarding this order is not placed succefully because payment is not captured from our end.           02:52 PM, 13th Feb                   Arunjay Raj                   
 We request you to please contact your bank once.           02:53 PM, 13th Feb                     Funny Basketball                    omg i will raise a complaint on you           02:53 PM, 13th Feb                     Funny Basketball                    I want my money back           02:55 PM, 13th Feb                     Funny Basketball                    are you not getting the files im sending you?           02:56 PM, 13th Feb                     Funny Basketball                    why dont you answer my questions????           02:56 PM, 13th Feb                     Funny Basketball                    i want my money back           02:56 PM, 13th Feb                     Funny Basketball                    hellllooooo           02:56 PM, 13th Feb                   Arunjay Raj                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.  
          02:58 PM, 13th Feb                   Arunjay Raj                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           02:59 PM, 13th Feb                     Funny Basketball                    ok thats enough from u           03:01 PM, 13th Feb                   Arunjay Raj                   Is there anything else may I assist you?           03:01 PM, 13th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:03 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2094064