Subject: Ticket Assigned - Conversation with Chanting Horse
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 08:45:47 +0000 (UTC)

Hi Arunjay Raj Chouhan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chanting Horse Chanting Horse                    Hi sorry for that           12:05 PM, 13th Feb                   Arunjay Raj                   Hi, My name is Arunjay, Thank you for contacting us. How may I help you?           12:05 PM, 13th Feb                     Chanting Horse                    Now i have 2 refunds and I contacted you twice because they are.not showing in my wallet           12:05 PM, 13th Feb                     Chanting Horse                    Your customer service keep saying no they already refused to.my credit wallet           12:06 PM, 13th Feb                     Chanting Horse                    But it's not refunded           12:06 PM, 13th Feb                     Chanting Horse                    What shall I do           12:06 PM, 13th Feb                     Chanting Horse                    This is a screen shot my my credit wallet           12:07 PM, 13th Feb                     Chanting Horse                    Also yesterday I received 2 broken items I need replace for them ...do you have this option           12:07 PM, 13th Feb                   Arunjay Raj                   We are sorry for the inconvenience caused to you.           12:09 PM, 13th Feb                   Arunjay Raj                   kindly share the order id.           12:09 PM, 13th Feb                     Chanting Horse                    These are the 2 orders with the refund           12:09 PM, 13th Feb                     Chanting Horse                    Hello           12:12 PM, 13th Feb                   Arunjay Raj                   Thank you for sharing order number.           12:15 PM, 13th Feb                   Arunjay Raj                   Please allow us moment to check it for you.           12:15 PM, 13th Feb                     Chanting Horse                    Ok           12:15 PM, 13th Feb                   Arunjay Raj                   We are checking please stay connected.           12:21 PM, 13th Feb                     Chanting Horse                    I am here but you take so much time           12:21 PM, 13th Feb                   Arunjay Raj                   we have processed the refund of amount QAR 59 for order number 4533309366 in your my credit wallet.           12:23 PM, 13th Feb                   Arunjay Raj                   Refund of amount QAR 25 for order number 4533244151 in your my credit wallet.           12:24 PM, 13th Feb                     Chanting Horse                    Nothing appeared also           12:25 PM, 13th Feb                     Chanting Horse                    For both           12:25 PM, 13th Feb                   Arunjay Raj                   Please login your account under this email account [email-masked] and go to the credit wallet.           12:33 PM, 13th Feb                   Arunjay Raj                   Is there anything else may I assist you?           12:35 PM, 13th Feb                     Chanting Horse                    I do that I am.not an idiot ?           12:36 PM, 13th Feb                   Arunjay Raj                   We checked and  see that in your my crdit wallet QAR 87.9689 is available.           12:37 PM, 13th Feb                   Arunjay Raj                   Hi, I'm not getting a response from you. Are we still connected?           12:39 PM, 13th Feb                     Chanting Horse                    No  it's not there           12:40 PM, 13th Feb                     Chanting Horse                    I had enough with this issue           12:40 PM, 13th Feb                     Chanting Horse                    It took so much time           12:40 PM, 13th Feb                   Arunjay Raj                   We are sorry for the trouble you had.           12:41 PM, 13th Feb                   Arunjay Raj                   Please be assured as we will escalate this issue to our concerned team and they will closely working on this to fix it for you.             12:41 PM, 13th Feb                     Chanting Horse                    yes please and Asap           12:42 PM, 13th Feb                   Arunjay Raj                   Is there anything else may I assist you?           12:42 PM, 13th Feb                   Arunjay Raj                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:44 PM, 13th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2093185